Experts in Pharmacy IT

We are experts in Pharmacy IT and are well versed on the ins and outs of Pharmacy operation. Audit requirements are second nature to us, just as much as RxOne, Toniq and popular point of sale software. 

Every Pharmacy is different however, audit requirements are standard but there are so many other elements to a Pharmacy that can contribute to its success. That’s where we come in, we’ll not only help you to pass your audit but our consultants will also provide you with awesome suggestions and customised plans to make your Pharmacy shine! 

We have a dedicated pharmacy helpdesk!

Call 0800 888 885 or 09 200 1577

Open your new Pharmacy with us!

We can help you to open your new Pharmacy and ensure it is audit ready.  We'll take the headache out of liaising with the plethora of suppliers involved in a Pharmacy opening and will organise and procure everything from your point of sale equipment to your dispensary labels. You'll rest easy knowing that our knowledgeable staff know Pharmacy audit requirements like the back of their hand from years of experience. 

SecureME for Health - Spark Partner

Spark SecureME is an accredited VPN (Virtual Private Network) provider and has been helping businesses get online since 2007.

The SecureME device allows Pharmacies and other health providers to connect to the Ministry of Health’s Secure Health Network to access; NHI numbers, Special Authorities and to conduct online claiming.

When the Ministry of Health introduced the ESA system, Think Concepts partnered up with Spark Digital and assisted in a nationwide rollout to help get all Pharmacies online. We are an accredited installer and have years of industry knowledge and experience, so you can trust that we will provide an efficient & hassle free deployment.

If you need a secure VPN connection for your health organisation, give us a call so that we can help you by:

  • Advising and assisting you with the Ministry of Health’s requirements and paperwork.

  • Setting your sites up with the SecureME service.

  • Installing and configuring all the required hardware.

We can also help you to set up 3G Failover. This will give you increased reliability to keep your business online during those unexpected outages! 

Pharmacy customers who have taken the plunge...


Life Pharmacy James Smith

"Was a pleasure to have Keiran look after us during our UFB upgrade. He was very professional and efficient and his follow up to make sure everything was running smoothly was appreciated. Great service from the Think Concepts team as usual!"

- Sammy Leung, Pharmacy Manager


Cavendish Drive Pharmacy

We helped Cavendish Drive Pharmacy with their specific needs and worked efficiently to get the cogs working!

Here’s what Peter from Cavendish Drive had to say:

“Getting a new Pharmacy ready to open requires a lot of last minute organising regarding a number of different tradespeople. Installing the IT is always one of the last tasks to be performed and Matt Leigh from Think Concepts needed to summon a huge amount of patience and organisational ability in order to get the required results.”

Call us today for a point of sale package like Peter’s. 


Takapuna Day & Night Pharmacy

We love to help out with dispensary refits!

A particularly successful refit was that of Takapuna Day and Night Pharmacy. The Pharmacy was under a change of ownership and required a freshen-up. We provided a one-stop service for the technical and Pharmacy equipment needs and took the hassle away from the pharmacist!

The Pharmacy is now kitted out with a new dispensary and point of sale workstations, implemented with cost effective printing and running efficiently with a refresh of Pharmacy equipment to align with audit requirements. 


Wainuiomata Pharmacy

We supported the Wainuiomata Pharmacy team join two Pharmacies into one location. This new location is close to Wainuiomata Medical Centre and the Pharmacy wanted to offer a gift to those who visited the Medical Centre. The gift being free WiFi! We made this possible with a wireless link. However, free WiFi wasn’t only a gift for visitors to the Medical Centre. Wainuiomata Pharmacy were also interested in leveraging the free WiFi as a means of marketing and promoting their business.

Wainuiomata Pharmacy approached us for a solution and we put our Consultant Keiran on the case. Using their current unlimited UFB (ultra-fast broadband) connection, Keiran proposed a wireless link to the new Medical Centre. This involved a one off install cost then a small fee for Think Concepts to then manage the wireless link.

Our clients had a few specifications for their free WiFi network and Keiran was able to create a solution which met these specifications. The first being time and data limits for each user and restricted access for staff. The second being a requirement for user isolation from the Pharmacy network. The Medical Centre requested no access to the WiFi for users who are sitting in the Medical Centre car park and that the network is only broadcast during opening hours.

Since the installation the Medical Centre has allowed the Pharmacy to put up a poster with the Pharmacies details and marketing on the WiFi sign in forms.


St Martins Pharmacy and Waltham Pharmacy

"I contacted Think to provide a wireless link between St Martins and Waltham Pharmacy (a distance of 1.5km). The speed and service time was remarkable. On the day scheduled for installation they set up all hardware (dishes and required cabling to get line of sight). Any issues encountered were resolved on the day, as there were issues with getting line of sight. However, these were overcome, when it’s fair to say others would have just said it’s not possible. The link works perfectly in my view and the speed of the connection is remarkable. We have had NO issues with the link since inception in November last year. I would have no hesitation in installing another with Think Concepts being my first phone call."

- Warwick Kerr, Pharmacist.


Unichem Otorohanga

With Point to Point links we have the potential to link your multi-site business wirelessly.

When Trish from Unichem Otorohanga rang us wanting to connect her Pharmacy with her nearby by Medical Centre for a shared database for prescriptions, a wireless Point to Point link was the perfect solution. There was no line of site between the two pharmacies but Trish’s home was located on the top of a hill and had a line of site to both. Our job was to put up a satellite at Trish’s house connecting the two pharmacies together from her residential address.

Here's what Trish had to say:

“To create a wireless network link between the two pharmacies. There was no clear line of sight between the two sites, so Think Concepts ingeniously solved that problem by creating a V link with a third aerial strategically positioned at a high vantage point which had line of sight to both pharmacies. This just happened to be at our residence, so we have security knowing our network link will never be interrupted.”


Five Mile Pharmacy

Kenneth Aung Kyi was opening Five Mile Pharmacy in Queenstown. He approached us to help him set up his entire Pharmacy and our consultant Rogan happily took up the opportunity and travelled to Queenstown to make the process of opening a Pharmacy as smooth as possible for Ken.

Here’s what Kenneth had to say:

“The service provided during our Pharmacy shop fit-out has been exceptional. Rogan and the staff have helped us in ways that have exceeded our expectations and made the setup less stressful”


Life Pharmacy Matamata

We customised an Office 365 plan for Avril Sherwood of Life Pharmacy Matamata and it was hugely successful.

“With the help of Dion from Think Concepts, we have moved our six pharmacies to Office 365. This has enabled us to streamline our IT to work more efficiently with better communication tool. Skype for Business has given our team the advantage of a quick and easy way of communicating which has increased productivity and improved group collaboration. Already Outlook 365 and Skype for Business has enabled us to reduce our costs with a huge saving on office consumables and allowed all our team members to be more efficient. Recommend to anyone looking for excellence in IT.”

Avril went with the Office 365 Business Premium Plan but that might not necessarily be right for you.

Give us a call and we can customise you the perfect plan.