"Efficient and knowledgeable service"
"I find Think Concepts an approachable company that provides very efficient and knowledgeable service. At our school the teachers like the idea of onsite regular visits as well as the technicians being on call all the other times."
- Regina Smuga, St Josephs School
"Provided innovative solutions to our infrastructure requirements.”
“Think Concepts have provided the Domain Name Commission with reliable, friendly, prompt and efficient support for several years.
They have also researched and provided innovative solutions to our infrastructure requirements.”
- Josh Cookson, NZ Domain Name Commission
“Consistent quality of service delivery”
Think Concepts have managed the information technology systems and helpdesk for our New Zealand Shopping Centre operations for nearly ten years now. Over that time, we have added to the asset base and just this month added three more shopping centres under the support agreement.
The support they give myself and the NZ team has been invaluable and we've built a strong relationship over the years, based on consistent quality of service delivery and trust.
Being based in Sydney, it's really important to me that the local support is of a high standard, and having Think Concepts taking care of the IT for our assets in NZ works very well for AMP Capital.
The service level and communication is always of a very high standard and I wouldn't hesitate to recommend them to your business if quality and reliability are important to you.
— Neil Evans, IT@AMP Programme Manager, AMP Capital
“Always challenging the status quo”
At Moore Stephens Markhams, we are always pushing ourselves technologically and Think Concepts have been an important catalyst in keeping our technologies leading edge.
In early 2013 we made the move to HSNS Fibre Internet Services, this gave us the ultimate in internet performance available in New Zealand at the time. While a lot of our competitors were still struggling with increasing internet demand over their ADSL services. We were well equipped for the rapidly increasing internet reliance on cloud services and certainly ahead of the game when compared to others in the business accounting space.
Think Concepts are always challenging the status quo and recommending technology services to us before they become mainstream and therefore we are ALWAYS one step ahead.
Thank you Think Concepts.
— Kim Morris, Administration, Moore Stephens Markhams
“The process was very easy for everyone”
I just wanted to say a big thank you to the Think Concepts team, and especially to Josh for handling the migration of our company email from gmail to Outlook in Office 365.
Josh made the process very easy for everyone, which at times I am sure was very trying for him as a lot of our reps are not very computer literate! The whole project was completed within the time frame without any serious hiccups, downtime or loss of data. I have had nothing but positive feedback from all our staff on how helpful Josh has been, and they all really like using the new systems, even our Executive director who was rather resistant about changing at first!
So again many thanks to Josh and the team at Think Concepts. We look forward to working with you again in the future
— Monica Strange, CFO, Organic Initiative Limited
EIF would like to thank you all for all your hard work getting our new premises up and running. Think Concepts undertook project management and implementation of the technology sector for our new office and warehouse. Whilst being held up by other contractors and vendors, Dion and his team ensured that we were live and able to trade on the day we needed. This involved running a temporary internet service at extremely short notice due to delays with the installation of fibre and copper line and setting and managing our phone system in a way that allowed us to work from two locations without issue.
Think Concepts ability to thrive under pressure and innovate solutions to meet our needs allowed our office move to be a successful event keeping our staff generating business.
— Kim Cooper, Account Executive, EIF International Ltd
“We have no hesitation in recommending Think Concepts to other businesses”
We have been with Think Concepts for a number of years now and we think they're great! Simon Davis has gone out of his way for us and ensured consistent quality across the board.
They have assisted with a firm wide change in practice management software and the implementation of a new phone system. They form a key part of our decision making process constantly being proactive in looking for efficiencies and effectiveness with our IT spend.
Think Concepts helps our firm with their consistent high level of service and consultation and we would have no hesitation in recommending them to other businesses.
— Sam Bassett, Director, Moore Stephens Markhams
A Poem from a client:
Think Concepts is good,
Think Concepts is great,
They come eat our food,
And stuff we have baked.
They come fix our stuff,
Whenever we ask,
They are quick enough,
In fact pretty fast.
They are pretty rad,
They prob'ly get sad,
Whenever we ring.
Because we forgot,
How to use the Skype,
Or lost our passwords,
Inside of our pipes.
"Always given 100%"
It has been reassuring to have Think Concepts provide, manage and maintain the I.T. for our office and six retail stores over the past eight plus years.
Either in or out of business hours the technicians have always given 100% support to resolve our technological ‘glitches’. Whether it be providing alternative connections from failed external provider internet connections, or commissioning off-site connections for exhibitions they have come up trumps!
— Karen Abercrombie, Red Honey Cosmetics Ltd