Support Tools

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Remote Support Options

Please select one of the following options as advised by your Think Concepts technical consultant. 

 
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Select either Windows or Mac to download the correct version for your operating system.

 

Select either Windows or Mac to download the correct version for your operating system.

 Donโ€™t want to have to go through the remote access steps above for future support?

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ThinkAhead - Proactive Monitoring

ThinkAhead is not only a remote monitoring tool that provides a wide range of PC health
benefits, it is also our preferred remote access solution. With ThinkAhead installed on your PCโ€™s,
our connection to support you is quick and easy without needing to spend your valuable time
over the phone getting us connected first. Saving you, and your staff time, each time you call us for support.

$5 per PC / per month

 Need to add or Remove Users from your organisation?

Click the button below to fill in the form