IT for Pharmacy

At Think Concepts we’re your one stop pharmacy shop!

When Think Concepts launched in 2002, we serviced pharmacies exclusively before expanding to other markets. Our heritage means that we’re experts in Pharmacy IT—so much so that we have a dedicated pharmacy helpdesk. Because when it matters to you, it matters to us. 

With full support for point-of-sale software like RxOne and Toniq and a thorough understanding of Ministry of Health auditing requirements, our consultants can help you pass with flying colours while making personalised recommendations that facilitate exceptional health outcomes for your customers. 

 
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 Call our dedicated pharmacy helpdesk

0800 888 885 or 09 200 1577

 

 Opening a new pharmacy?

Think Concepts know pharmacies inside-out. We’ve helped hundreds of new pharmacies open their doors – without the headaches. And we can do as much or as little as you need.

We make the process of getting set up super easy – from sorting your IT systems and hardware, to making sure your dispensary labels are ready to go. We can also liaise with other service providers such as electricians to install equipment and get everything signed off and audit-ready.

 
 

Check out some of our latest blogs and case studies

 What our pharmacy customers say:

Marsden Cove Pharmacy

"Dealing with you and Simon was very professional and helpful which made the IT side of the business a breeze. Thank you so much Think Concepts."

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Warner approached us for assistance in setting up his new pharmacy – a project we are intimately familiar with. He wanted to ensure that not only, would he have the right IT equipment for the pharmacy but that we had the knowledge to help him meet audit requirements. We liaised with multiple vendors to ensure the pharmacy set-up project went as smoothly as possible which included procuring and installing multiple PC’s, networking equipment, a phone system, printing and e-fax. The MOH requirements from an IT point of view, were completed in order to pass the initial audit to run a pharmacy. Warner was kept informed at every step of the way through the project and had this to say about his experience: "Dealing with you and Simon was very professional and helpful which made the IT side of the business a breeze. Thank you so much Think Concepts."
- Warner Lin, Pharmacy Manager/Director

St Martins Pharmacy and Waltham Pharmacy

"I contacted Think to provide a wireless link between St Martins and Waltham Pharmacy (a distance of 1.5km). The speed and service time was remarkable.

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On the day scheduled for installation they set up all hardware (dishes and required cabling to get line of sight). Any issues encountered were resolved on the day, as there were issues with getting line of sight. However, these were overcome, when it’s fair to say others would have just said it’s not possible. The link works perfectly in my view and the speed of the connection is remarkable. We have had NO issues with the link since inception in November last year. I would have no hesitation in installing another with Think Concepts being my first phone call."
- Warwick Kerr, Pharmacist.

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Cavendish Drive Pharmacy

“Getting a new Pharmacy ready to open requires a lot of last minute organising regarding a number of different tradespeople. Installing the IT is always one of the last tasks to be performed and Matt Leigh from Think Concepts needed to summon a huge amount of patience and organisational ability in order to get the required results.”

Unichem Otorohanga

With Point to Point links we have the potential to link your multi-site business wirelessly.

When Trish from Unichem Otorohanga rang us wanting to connect her Pharmacy with her nearby by Medical Centre for a shared database for prescriptions, a wireless Point to Point link was the perfect solution.

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There was no line of site between the two pharmacies but Trish’s home was located on the top of a hill and had a line of site to both. Our job was to put up a satellite at Trish’s house connecting the two pharmacies together from her residential address.

Here's what Trish had to say:

“To create a wireless network link between the two pharmacies. There was no clear line of sight between the two sites, so Think Concepts ingeniously solved that problem by creating a V link with a third aerial strategically positioned at a high vantage point which had line of sight to both pharmacies. This just happened to be at our residence, so we have security knowing our network link will never be interrupted.”

 
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Five Mile Pharmacy

Kenneth Aung Kyi was opening Five Mile Pharmacy in Queenstown. He approached us to help him set up his entire Pharmacy and our consultant Rogan happily took up the opportunity and travelled to Queenstown to make the process of opening a Pharmacy as smooth as possible for Ken.

Here’s what Kenneth had to say: +

“The service provided during our Pharmacy shop fit-out has been exceptional. Rogan and the staff have helped us in ways that have exceeded our expectations and made the setup less stressful”

Takapuna Day & Night Pharmacy

We love to help out with dispensary refits!

A particularly successful refit was that of Takapuna Day and Night Pharmacy. The Pharmacy was under a change of ownership and required a freshen-up.  

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We provided a one-stop service for the technical and Pharmacy equipment needs and took the hassle away from the pharmacist!

The Pharmacy is now kitted out with a new dispensary and point of sale workstations, implemented with cost effective printing and running efficiently with a refresh of pharmacy equipment to align with audit requirements.

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Life Pharmacy Matamata

“With the help of Dion from Think Concepts, we have moved our six pharmacies to Office 365. This has enabled us to streamline our IT to work more efficiently with better communication tool. 

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Skype for Business has given our team the advantage of a quick and easy way of communicating which has increased productivity and improved group collaboration. Already Outlook 365 and Skype for Business has enabled us to reduce our costs with a huge saving on office consumables and allowed all our team members to be more efficient. Recommend to anyone looking for excellence in IT.”

Wainuiomata Pharmacy

We supported the Wainuiomata Pharmacy team join two Pharmacies into one location. This new location is close to Wainuiomata Medical Centre and the Pharmacy wanted to offer a gift to those who visited the Medical Centre. The gift being free WiFi! We made this possible with a wireless link.

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However, free WiFi wasn’t only a gift for visitors to the Medical Centre. Wainuiomata Pharmacy were also interested in leveraging the free WiFi as a means of marketing and promoting their business.

Wainuiomata Pharmacy approached us for a solution and we put our Consultant Keiran on the case. Using their current unlimited UFB (ultra-fast broadband) connection, Keiran proposed a wireless link to the new Medical Centre. This involved a one off install cost then a small fee for Think Concepts to then manage the wireless link.

Our clients had a few specifications for their free WiFi network and Keiran was able to create a solution which met these specifications. The first being time and data limits for each user and restricted access for staff. The second being a requirement for user isolation from the Pharmacy network. The Medical Centre requested no access to the WiFi for users who are sitting in the Medical Centre car park and that the network is only broadcast during opening hours.

Since the installation the Medical Centre has allowed the Pharmacy to put up a poster with the Pharmacies details and marketing on the WiFi sign in forms.

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Cloud Managed Network for Health - Spark Partner

Spark is an accredited VPN (Virtual Private Network) provider for the Health Network and has been helping businesses get online since 2007.

The Cloud Managed Network for Health device allows Pharmacies and other health providers to connect to the Ministry of Health’s Health Network to access; NHI numbers, Special Authorities and to conduct online claiming.

When the Ministry of Health introduced the ESA system, Think Concepts partnered up with Spark and assisted in a nationwide rollout to help get all Pharmacies online.

If you need a secure VPN connection for your health organisation, give us a call so that we can help you by:

  • Advising and assisting you with the Ministry of Health’s requirements and paperwork.

  • Setting your sites up with the Cloud Managed Network for Health service.

  • Arranging Spark to perform installation.

  • Providing ongoing management and configuration of the hardware.

We can also help you to set up 4G Failover. This will give you increased reliability to keep your business online during those unexpected outages!