"Efficient and knowledgeable service"
"I find Think Concepts an approachable company that provides very efficient and knowledgeable service. At our school the teachers like the idea of onsite regular visits as well as the technicians being on call all the other times."
- Regina Smuga, St Josephs School
"Provided innovative solutions to our infrastructure requirements.”
“Think Concepts have provided the Domain Name Commission with reliable, friendly, prompt and efficient support for several years.
They have also researched and provided innovative solutions to our infrastructure requirements.”
- Josh Cookson, NZ Domain Name Commission
“Consistent quality of service delivery”
Think Concepts have managed the information technology systems and helpdesk for our New Zealand Shopping Centre operations for nearly ten years now. Over that time, we have added to the asset base and just this month added three more shopping centres under the support agreement.
The support they give myself and the NZ team has been invaluable and we've built a strong relationship over the years, based on consistent quality of service delivery and trust.
Being based in Sydney, it's really important to me that the local support is of a high standard, and having Think Concepts taking care of the IT for our assets in NZ works very well for AMP Capital.
The service level and communication is always of a very high standard and I wouldn't hesitate to recommend them to your business if quality and reliability are important to you.
— Neil Evans, IT@AMP Programme Manager, AMP Capital
“Always challenging the status quo”
At Moore Stephens Markhams, we are always pushing ourselves technologically and Think Concepts have been an important catalyst in keeping our technologies leading edge.
In early 2013 we made the move to HSNS Fibre Internet Services, this gave us the ultimate in internet performance available in New Zealand at the time. While a lot of our competitors were still struggling with increasing internet demand over their ADSL services. We were well equipped for the rapidly increasing internet reliance on cloud services and certainly ahead of the game when compared to others in the business accounting space.
Think Concepts are always challenging the status quo and recommending technology services to us before they become mainstream and therefore we are ALWAYS one step ahead.
Thank you Think Concepts.
— Kim Morris, Administration, Moore Stephens Markhams
“The process was very easy for everyone”
I just wanted to say a big thank you to the Think Concepts team, and especially to Josh for handling the migration of our company email from gmail to Outlook in Office 365.
Josh made the process very easy for everyone, which at times I am sure was very trying for him as a lot of our reps are not very computer literate! The whole project was completed within the time frame without any serious hiccups, downtime or loss of data. I have had nothing but positive feedback from all our staff on how helpful Josh has been, and they all really like using the new systems, even our Executive director who was rather resistant about changing at first!
So again many thanks to Josh and the team at Think Concepts. We look forward to working with you again in the future
— Monica Strange, CFO, Organic Initiative Limited
“We have no hesitation in recommending Think Concepts to other businesses”
We have been with Think Concepts for a number of years now and we think they're great! Simon Davis has gone out of his way for us and ensured consistent quality across the board.
They have assisted with a firm wide change in practice management software and the implementation of a new phone system. They form a key part of our decision making process constantly being proactive in looking for efficiencies and effectiveness with our IT spend.
Think Concepts helps our firm with their consistent high level of service and consultation and we would have no hesitation in recommending them to other businesses.
— Sam Bassett, Director, Moore Stephens Markhams
"Always given 100%"
It has been reassuring to have Think Concepts provide, manage and maintain the I.T. for our office and six retail stores over the past eight plus years.
Either in or out of business hours the technicians have always given 100% support to resolve our technological ‘glitches’. Whether it be providing alternative connections from failed external provider internet connections, or commissioning off-site connections for exhibitions they have come up trumps!
— Karen Abercrombie, Red Honey Cosmetics Ltd
“We haven’t had any issues with our systems which is great from a practical sense”
Nearly one year ago, Keiran successfully installed all the phone and IT requirements at Connolly Street Pharmacy. Like many new sites we had some initial challenges managing the different service providers and installation within a short time frame, however Keiran moved us through those challenges promptly and ensured everything was completed on time.
To dote we haven’t had any issues with our systems which is great from a practical sense, and a testament to Keiran’s ability to deliver a quality product.
— Richard Young, Connolly Street Pharmacy March 2019.